Help

Aardy Help

Short, plain guides for Aardy on Apple TV, iPhone and the Mac. Everything here is also inside the apps.

The basics

What is Aardy?
Your photos and memories, playing on your Apple TV like a living photo frame.
Three ways to get photos on your TV
iPhone to TV, Mac to TV, or a family Shared Album through a Mac. Pick what suits your household.
Privacy at a glance
No account, no cloud, no tracking. Your photos stay on your home network.
Troubleshooting your network
When a device cannot find another. Local Network permission, the same Wi-Fi, and firewalls.
Contact support
How to reach us, and what to tell us so we can help quickly.

Getting started on Apple TV
The built-in packs, your first run, and how to bring in your own photos.
Using the Siri Remote
Every gesture and button while the slideshow plays.
The info panel and what's on screen
Captions, the info panel, the credits card, and the messages the TV shows.
Choosing packs on this TV
Pick which packs play, in what order, and filter by year, place or tag.
Settings on the TV
Every setting on this Apple TV, page by page.
Pairing the Apple TV
Pair with an iPhone using a 4-digit code, or connect to a Mac.
Apple TV troubleshooting
When the TV cannot find the Mac, the iPhone cannot find the TV, or photos look wrong.

Getting started with Aardy for iPhone
What you need, the permissions Aardy asks for, and your first launch.
Pair your iPhone with a TV
Type the 4-digit code the TV shows. Up to three phones can pair with one TV.
Send albums to your TVs
Make a pack from your albums and send TV-sized copies to the TVs you choose.
Keeping packs up to date
What stays in sync, when changes are sent, and what to do after a TV clears its storage.
Pairing with a Mac
What a Mac adds: 4K enhancement, music, weather, Shared Albums, and waking a sleeping TV.
Now Playing and the phone as a remote
Start a slideshow, follow along, scrub through photos, and control a TV.
iPhone settings
Your phone's name, paired TVs, permissions, and keeping packs in sync.
iPhone troubleshooting
Quick fixes for missing TVs, permissions, codes and missing photos.

Getting started with the Mac
Install Aardy on your Mac, set the admin password, and open the manager from any device.
Adding photos with Source Folders
Import once or watch a folder, use a NAS or a Photos album, and understand the badges.
Packs and the pack builder
Make a pack, add photos, set the order, group stacks, add captions and tags, and hide photos.
Fixing dates, places and landmarks
The Metadata tab, bulk edits, and how Aardy finds places, online or offline.
Pack settings
Transitions, timing, portraits, captions, sound and Live Photos for a pack.
Audio and music
Ambient sounds, your own music folders and playlists, and Apple Music.
Apple TVs: pairing, packs and idle start
Pair a TV, assign packs, start the slideshow, and choose what a TV never interrupts.
Backups, updating and going back
Back up and restore your settings, update Aardy safely, and roll back after an update.
Manager settings
Port, passwords, photo storage, 4K enhancement, weather, devices and more.
Marked photos
Mark a photo from the Apple TV remote and find it again in the manager.
Manager troubleshooting
Fixes for unreachable folders, albums that will not sync, a lost password and more.