Support

We're here to help

Email support@aardy.aardvarksoftware.com. Tell us which app and which device, and what you saw. We read every message.

Other addresses on the same domain: info@aardy.aardvarksoftware.com (general), billing@aardy.aardvarksoftware.com (purchases handled by Apple go through Apple), admin@aardy.aardvarksoftware.com (administrative and legal).

Common questions

My TV shows only the nature photos

That is the built-in content. Send albums from Aardy for iPhone, or connect a Mac or PC. See how it works.

The Mac or PC isn't found by my TV

Make sure both are on the same network and no firewall blocks Aardy. See troubleshooting.

Do I pay for each TV?

No. One $4.99 purchase covers every Apple TV on your Apple ID, with Family Sharing.

Is there a subscription?

No.

Where is my data?

On your own devices. See the Privacy Policy.

Refunds and purchase problems

Apple processes purchases. Use reportaproblem.apple.com.

Credits and attributions